Communicating Effectively Through an Interpreter DVD

This instructional DVD was developed to help providers choose appropriate interpreters, recognize signs of professional and unprofessional interpretation, work effectively with a trained interpreter, and guide an untrained interpreter.

Contents:
1. Introduction
2. Untrained Interpreter Scenario 1
3. Professional Interpreter Scenario
4. Untrained Interpreter Scenario 2


More info:

How well do you communicate with your patients who speak limited English?

When you and your patient don't speak the same language, providing quality care is almost impossible without the help of someone to interpret. Health care institutions today turn to a variety of people to bridge the language gap, from untrained bilingual staff to professional medical interpreters. However, there's a knack to working with even the best interpreter.

This 28-minute video is designed to help providers in:

-choosing an appropriate interpreter;
-recognizing the signs of professional and unprofessional interpretation;
-working effectively with a trained interpreter;
-guiding an untrained interpreter.

Whether for personal use or as a teaching tool for clinical staff, Communicating Effectively Through an Interpreter will help you assure clearer communication with your limited-English speaking patients.